JCPenney

4.2
792 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Vernon Hills, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
Rt 60 & Hwy 21, Vernon Hills, IL
60061, United States

Hours

Reviews

4.2
792 reviews
5 stars
421
4 stars
203
3 stars
97
2 stars
29
1 star
42
  • BD
    Brian DeBolt
    Sep 21, 2025
    1.0
    I recently bought two warches for my Grandkids birthday. I was removing the price tags and was shocked to see that they had been MARKED UP from and original price of $12 to the price I paid $14! What the hell is this about? You purchased the watches and marked them $12. Did they suddenly become more valuable in the time they were on the shelf? Or had they been there so long than an additionl $2 was added to cover the prolonged time on the shelf. I have never seen a price hike like this in my life! If you are going to do this in the future, I suggest using a tag that will not allow someone to see the original tag if they attempt to remove them. I dont expect any type of compensation. I did not seek out JC Pennys for this purchase, I just happened to be near the store at the time. I just wanted you to know that people see this kind of thing and it gives a bad impression.
  • HR
    Hemalakshmi Rajeev
    Sep 7, 2025
    1.0
    Extremely Disappointed with JCPenney Portraits at Vernon Hills, IL We scheduled a family portrait session at JCPenney Vernon Hills for our son’s first birthday, hoping to capture a special milestone. Unfortunately, it turned out to be a complete disappointment. None of the photos taken had proper lighting, and neither of our kids had good eye contact in any of the shots. The photographer seemed to have absolutely no experience working with children or families—frankly, anyone with a phone could’ve done a better job. It was painfully clear that there was no effort to make the session engaging or professional. We wasted nearly 1.5 hours for photos we couldn’t even consider using. If you're looking to capture important family memories, do NOT go to the JCPenney Portrait Studio at Vernon Hills. You’ll only end up frustrated and disappointed, like we did.
  • PK
    Patrice K
    Aug 10, 2025
    5.0
    I had such a great experience at JCPenney! The store was spotless, well-organized, and full of cute clothes and purses. The cosmetic and beauty center looked amazing, and the staff were all so friendly and welcoming. Customer service for order pick-up was fast, helpful, and super nice. I loved the selection of tween clothes, and the college/dorm section downstairs was a nice surprise with great finds for students. Definitely a store worth visiting!
  • JJ
    J Jordan
    Aug 4, 2025
    4.0
    Found what i needed and a great price and got a discount coupon. Faith shop since i was a kid
  • KR
    Krish Randl
    Jul 30, 2025
    1.0
    Worst experience.. the staff is so damn RUDE.. specifically the young lady on the 2nd floor register is weird .. never going back