Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rochester, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,296 reviews
5 stars
681
4 stars
342
3 stars
146
2 stars
64
1 star
63
- CCChristopher Carlsson2 days ago2.0Grungy and feels half abandoned. Very few items are priced , hard to find staff or checkout
- JTJoanne TaylorOct 12, 20251.0Tried to contact fine jewelry dept. I know staff is limited, but see no reason for operator to be rude & hang up on me. Does she need more training? Needs to be more respectful to customers,
- JJJessicaSep 8, 20251.0I had an awful experience at JCPenney. The manager was completely unprofessional and treated me in a discriminatory way. I tried to return an item that was only 4 days old, unworn, and with the receipt, but she refused to accept it. No customer should ever be treated this way. I will never shop at JCPenney again, and I strongly believe this manager should be held accountable
- DBDerrick BuckinghamSep 5, 20255.0I like the store because they go up to at least five or six eggs and some shirts.
- FKFrank KAug 30, 20254.0It is sad to see the old brick and mortar stores going extinct. Still holding up but for how long?