JCPenney

3.9
518 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Champaign, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2000 N Neil St, Champaign, IL
61820, United States

Hours

Reviews

3.9
518 reviews
5 stars
235
4 stars
109
3 stars
98
2 stars
37
1 star
39
  • RG
    Russ Graeff
    Sep 29, 2025
    1.0
    Staff too busy on cell phones & each other to wait on customers. I was NOT the only angry customer. They had abandoned the rearmost station to congregate at the front, leaving mo sign to direct customers to the front. Very poor customer service and my situation was not resolved. In fact, no real suggestion was offered. Apparently uneducated or simply too young to care. As the saying goes: "There are those who can and those who can't ... and they're both right".
  • DA
    Debra Alumbaugh
    Sep 8, 2025
    5.0
    Found what I was hunting for easy in and out access!
  • SA
    serdrena anderson
    Aug 10, 2025
    5.0
    Emilio has Awesome customer service skills and is very helpful. Thanks for giving us a great shopping experience
  • MT
    Maile Tatman
    Jul 23, 2025
    5.0
    I needed a place that had some actual Husky clothing options for my grandson but no body else had the Husky slim option. JCPenny came through with everything we needed. I was finally able to find something for him here.
  • AL
    Ashlee Nashe' Larson
    Jul 6, 2025
    1.0
    Sucks