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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Salem, NH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
This is a good jcpenneys location. The optical department is excellent, they really do a great job fitting glasses.
The customer service here is excellent and the store is always well stocked.
JJ
Jen
Oct 1, 2025
5.0
This is a clean and organized store with friendly staff. Wendy was kind and helpful during my visit here yesterday.
AR
Abby Rae
Aug 18, 2025
1.0
Decided to check out JCPenney’s Beauty section, chose not to buy anything. Upon entering I notice a consultant sitting at the beauty table on her phone, doesn’t even look up to acknowledge me. There is another associate by the register helping another customer, that I understand. You would think that if you’re being paid at LEAST $16/hr, which is higher than most JCPenney employees, you would try a little harder to advocate for said position. Great work to the associate at the register, it sounded like they were fully immersed in the role. This was prime time on a Saturday. Do better.