JCPenney

Reviews

• MP

  michael pipes

  Oct 23, 2025
  1.0
  Just gonna say 1 customer in front at the register and 26 minutes till I checked out. Definitely a good reason the parking lot is nearly empty. Take the hint find anywhere else.
• GS

  Gene Sams

  Sep 28, 2025
  1.0
  The dressing rooms was so dirty I do not recommend this place
• DH

  Dana Hooten

  Sep 16, 2025
  3.0
  Getting some one to answer the phone at JCPenney in Jonesboro AR,Is all most impossible.
• BC

  Brenda Collins

  Aug 17, 2025
  5.0
  Did some early Christmas shopping today at JC Penney over in the jewelry section and that handsome young man in there was so polite, helpful, and knowledgeable about his department. I enjoyed talking with him about my grandkids too and he seemed genuinely interested unlike most retail employees. He mentioned a survey of sorts to fill out to give feedback on the store but I’m not quite sure how to do all that technology stuff so I just want to say here that as long as Penney’s is hiring young people like that Ayden then they’re doing a mighty fine job.
• JJ

  Jeff Jackson

  Aug 12, 2025
  1.0
  It's no wonder physical locations have lost all their sales to online retailers. Simple trip today for socks, underware and a white Nike Tee shirt. Nope nada zip zilch. The entire store looks like a thrift store. Half of the store is on clearance. It's disheartening. Why bother having a credit card. Hell I had $10 to spend for free and still left empty handed. Watch what your items ring up at. $22 rang at $26