JCPenney

4.2
1691 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Buford, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3333 Buford Dr, Buford, GA
30519, United States

Hours

Reviews

4.2
1,691 reviews
5 stars
934
4 stars
409
3 stars
179
2 stars
58
1 star
111

What are people saying?

AI-generated from customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or unprofessional behavior.

Store Cleanliness

Frequent complaints about the cleanliness of fitting rooms and restrooms, with some customers describing them as filthy.

Product Availability

Customers noted a good selection of products and reasonable prices, but some experienced issues with stock and pricing clarity.

Checkout Experience

Many customers expressed frustration over long wait times and lack of cashiers at checkout.

Positive Shopping Experiences

Several customers shared positive experiences with specific staff members who provided excellent service.
  • JE
    Jamie Elstein
    1 day ago
    5.0
    Went with a friend! Bought an electric blanket!
  • VB
    Victor Bueno
    Nov 2, 2025
    5.0
    Amazing work Charlie Thanks
  • PL
    Prosperous “Kay” Leader
    Oct 25, 2025
    5.0
    Great picture
  • RL
    Richard London
    Oct 10, 2025
    5.0
    Shelves were always well stocked.
  • LH
    Linda H
    Sep 20, 2025
    2.0
    Went to go look at makeup today found a gloss I liked was going to purchase it and lady from the makeup register came up to me and snatched it from my hand and said I contaminated it even though I just opened it , would never touch if not buying …didn’t even bother telling her I was going to purchase and just left , not coming back went to Sephora instead