Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Moreno Valley, CA location nearby Hinda and Lakeview offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude associates and long wait times.
Product Availability
Customers appreciated the variety of products and good deals, but some expressed disappointment with stock levels and selection in certain departments.
Store Environment
The store is generally described as clean and well-organized, though some reviews noted issues with cleanliness and the need for more staff presence.
Sales and Discounts
Many customers highlighted excellent sales and discounts, particularly for clothing and home goods, making it a popular shopping destination.
Salon Services
The salon received positive feedback for quality service and skilled professionals, although there were complaints about appointment availability.
DS
Diane Schoelles
2 days ago
2.0
No employees on the floor. Only 2 fitting rooms.
AJ
alicia joy.mendez
Nov 11, 2025
1.0
Very poor service, not from everyone, but especially from the manager, who is Black and has a terrible attitude and manner. She should be setting a good example for her employees. Anyway, I simply won't be going to this storage facility again. I'll shop at JCPenney, but not here.
NV
Noel Villalobos
Oct 8, 2025
5.0
Great service
HH
Hugo Hernandez
Aug 31, 2025
5.0
A mi gusto es el mejor lugar
RM
Renee Marier
Aug 21, 2025
5.0
After going to several JC Penneys the Moreno Valley store had the pants I was looking for and I bought all they had in my size.