Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Okemos, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
712 reviews
5 stars
324
4 stars
192
3 stars
122
2 stars
38
1 star
36
- QBQ. BuggsOct 14, 20253.0It's cool depends on what your looking for. Definitely have the basic necessities here.
- TFThe FrizmeisterOct 9, 20251.0Had a miserable experience in this store with an employee named Heidi in the jewelry department that acted like she didnt want to help me. I have a coupon sent to me in the mail says it gives 40% off or an extra 10% off select categories/single use. I read the fine print and it said watches were included in the sale. Her and a manager tell me they won't take 40% off or even an additional 10% off and discounts never go over 15% off on watches. Don't waste your time at this failing jcpenny. Staff i encountered dont seem to care about the customers and they have little to no merchandise in the store to choose from anyway. All in all this place will leave you underwhelmed best case scenario.
- G7Godschild 77Aug 16, 20252.0Lady working the jewelry department. Ignored mr both times I needed her assistance today. While ringing me up, she tried interviewing about why and didn't have a 517 area code phone with a valid Michigan ID to use my credit card. Today is the second time she run me up. A couple of weeks ago, she was also rude to me, and very impatient, today she was rude and each time while standing near the glass cases, in her direct view, I had to speak to her and ask her for assistance. Just a low budget rude person. PREJUDING PEOPLE IS DEFINITELY HER DOWN FALL AS AN EMPLOYEE FOR JCP
- KWKayla Wicker-SandersAug 5, 20251.0I purchased a skirt here in July and they didn’t take the sensor tag off OR give me a receipt. I went back to my location, they looked up my receipt, took the tag off but DID NOT give me my skirt and they DID NOT have anymore. So now I’m missing a skirt that I really like and just received a refund. Very disappointed and annoyed with this location, I don’t understand why I couldn’t have MY skirt back after removing the security tag. Probably won’t be returning to this location ever again.
- BHBruce HoltJul 6, 20255.0Great prices and customer service.