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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Grand Junction, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
If I could give this a negative I would. I went to buy a knife block set and the price was advertised wrong by JCPenney. It said that it was $99 and I was charged $149.99. So with them being wrong, I asked them to honor the price in the one lady Roberta, who was wonderful. Told the employee Kim to just override it because they were wrong, which I really appreciated, but then Kim called the manager over who was a bit younger and she said no that it was correct. So then I asked the manager Dakota if she could just honor it since Roberta said they were already going to And she said “ I don’t need to honor anything I’m the manager” So then I asked for a refund because I found it crazy how it was on them yet they still want to charge me the full price even though it was showing on sale. I will not be going back there nor will I recommend anyone to. The amount of disrespect that the manager showed was baffling.
LE
lily elisibith
Sep 16, 2025
5.0
Staff responded quickly to requests.
DS
Dee Sroufe
Aug 20, 2025
3.0
I'm not real crazy with their method of pricing or lack thereof.
RS
Raeann Sixkiller
Aug 9, 2025
5.0
I hadn't been here in forever and we went shopping for a unique wedding dress. This was the first place we went and I found the perfect one at our first stop! Gorgeous!