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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Houston, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I love the hair salon in JCP at Memorial City Mall! Roxanne does an amazing job on my hair. I get so many compliments 😊😊😊
MB
Mahsa B
Oct 20, 2025
5.0
I would highly recommend visiting the jewelry department at JCPenney and seeking out Khadija! Her service was truly exceptional. She was incredibly patient with us, taking the time to show us numerous pieces without ever making us feel rushed. Khadija's sweet and professional demeanor made the entire experience pleasant, and her expertise was clear as she helped guide us to the absolute best piece of jewelry for our needs. Thanks to her, we made a perfect selection and couldn't be happier with our purchase.
SF
Salah Eddine Ferhi
Oct 9, 2025
1.0
I spoke to 3 different operators to check if my online purchase was ready or not but none of them tried to help me! And they were unprofessional and tried to end my calls as soon as possible!!
Management, please improve the customer service.