Jasons The Art of Jewelry provides high-quality Jewelry, engagement rings, watches, repair services, appraisals, engraving, and custom designs to the Burlington, NC area.
I would leave 0 if it was possible I took my watch to take the links out of it and waited and hour he lost a spring off of it brand new watch never left the box then fixed it and we waited total an hour 15 minutes got the watch back and he "made" a pin for it and scratched all the gold off of it and he still made us pay for it
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Rachel Krumpelman
Aug 8, 2025
5.0
Got my engagement ring here about 11 years ago. Will be returning in the near future to finally get my permanent wedding band. I love this store and Jason is wonderful to work with.
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donna oneal
Jan 3, 2024
5.0
I lost a small diamond in my ring and he replaced it at a great price, work was done quickly and I am thankful and happy with my service. Thanks Jason !
MS
Marc Sanders
May 13, 2022
1.0
By far the worst customer service experience. Please save your time and go elsewhere
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Valerie schmidt
Sep 30, 2017
1.0
I've have purchased a few over priced items from them and that's okay, they have great inventory. When I took my ring to get sized up just a half size, they charged me $120.00! I was in the jewelry business for 15 yrs and am appauled. I called around and found they charged me 75% more than other jewelers. They are nice enough but I don't recommend wasting good money for items or repairs, I'm sure you could use that money elsewhere.
Frequently Asked Questions About Jasons The Art of Jewelry
Do you offer financing or layaway?
We provide various financing options and layaway plans to accommodate our customers' needs. For detailed information about these offerings, please visit our store or contact our customer service team.
How long does the custom design process take?
The duration of our custom design process typically ranges from 4 to 6 weeks, starting from the initial design phase to the final product completion. However, this timeframe may vary depending on the intricacy of the piece being created.
What happens with my jewelry when I drop it off?
When you entrust us with your jewelry, it is fully insured against any unforeseen circumstances while in our care. Most maintenance and servicing work is performed in-house by our skilled technicians.