Our technician, Duy, was amazing! Knew exactly what was wrong and got right to work! He was very knowledgeable and went above and beyond to help. This was our first time using Jape Services, but we will definitely be repeat customers.
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Suzy Stephenson
Oct 9, 2025
Phenomenal! Used Casteel for years but disillusioned with their tactics. My service tec Duy Pham was professional, knowledgable, thorough, and went above and beyond. Just the best!
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A. Edward Mitchell
Oct 1, 2025
Very professional. Came on time and got our hot water heater back working quickly. Highly recommend if you need HVAC or plumbing help to call JAPE.
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Vicki Fulkerson
Sep 29, 2025
Jeremy with Jape Services handled two issues in the same month with our HVAC unit, he was very knowledgeable,
responsive, helpful and courteous. Today we had Alex and Eric from Jape come out to replace our unit and we were very impressed with their service, they were knowledgeable, courteous and professional. We couldn't be happier with the 2 service calls and unit replacement that Jape's technicians provided.
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Talitha Pettepher
Sep 26, 2025
As always, the Jape services are wonderful. We have had the same technician for several years and visits. He knows our systems well. Today, he knew what the issue was before he got to the unit just by the sound he heard in the hallway. Jeremy is wonderful.