FL-D038139 The mission of our office is to help our customers manage the risks of everyday life and to be the first choice for all of your Florida insurance and financial services needs. We focus on Auto Insurance, Renters and Home Insurance, Life insurance and Health Insurance throughout Central Florida, including; Longwood, Lake Mary, Sanford, Winter Springs, Oviedo, Casselberry, Altamonte Springs, Clermont, Maitland and Orlando.
Great costumers service so easy to talk to and always available to help
JB
Jermaine Burbridge
Oct 17, 2025
5.0
Handled the process seamlessly save me money and did it in a timely manner. Glad to be back with State Farm.
JS
Jordan Spain
Oct 1, 2025
5.0
Melvin helped me set up my State Farm insurance account and was very helpful and informative about getting me the best policy available for my specific needs. Would highly recommend Melvin!
SK
Stan Keely
Sep 30, 2025
5.0
Great customer service. Insurance prices are stable for auto and home.
LT
Laconstance Thomas
Sep 24, 2025
5.0
Contact AL. Definitely the right person for the job. Excellent customer service skills. Highly recommend and price was 100 cheaper than what I'm paying with better coverage.
Frequently Asked Questions About Jan Steimel - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.