Business Details
About
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LA-309221 Our mission is to provide top-quality service to all of our State Farm customers, while helping determine their individual needs and realize their dreams. Our customer's interests are always put first. We are ready to serve the Bayou Lafourche community and surrounding areas.
Location
James Matassa - State Farm Insurance Agent
403 Hwy 308, Thibodaux, LA
70301, United States
Hours
Reviews
4.9
104 reviews
5 stars
102
4 stars0
3 stars0
2 stars0
1 star
2
- WWWarren WashingtonOct 10, 20255.0Hi I'm Warren Washington Jr u know we all work r go threw stuff ,places thangs away when u tired well I won the Lottery millions pick 5and I'm a teacher ,driver ,and more.
- KGKathryn GazdagOct 9, 20255.0Ive been very pleased. The time that ive been with them ive felt very taken care of. They call you when its time for renewals or when paperwork needs reviewed instead of just leaving it up to you and then penalizing you in the end. They actually have had my rates go down instead of up!!!!
- BBBeverly BolotteAug 26, 20255.0We can’t say enough good things about our State Farm representative, Jayden Blanchard. He’s the best….delivering great service with promptness and courtesy. We had been so pleased with his helpfulness in the past, that when my niece needed car insurance, we couldn’t think of anyone but Jayden to work with her. More recently, my grandson bought his first car and Jayden was our “ go-to” guy to help him navigate his insurance needs. Jayden doesn’t just give you a quote but takes the time to discuss the various options that suits your needs and situation. What an asset he is to the Matassa Insurance Agency!
- GZGinger ZachmannJul 24, 20255.0Excellent service from Kacie Fields. I needed her help and she took care of it right away!!
- DADaniel AndrewsJul 22, 20255.0Donna was a pleasure to deal with! You can tell she goes above and beyond for her customer. 10/10
Frequently Asked Questions About James Matassa - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.