NV-62894
My office is a little different than other insurance offices, We help people manage their everyday risks. We do this by having a "Simple Conversation" about you, your family, your work and your world... Then we provide options to manage what is most important to you!
Alex was so helpful, he was kind to talk to as well. He handled my yapping very professionally. I tend to ask a lot of stupid questions he handled them all well and didn’t seem annoyed with me at all. His customer service skills are amazing. I would definitely bring him a caniac combo from canes if I was a local.
JE
Jamie Ethington
Oct 23, 2025
5.0
Tabatha was great, she gave me the best rate and was attentive to my needs and questions. I'd went to many other companies for rates and the customer service did not compare to what I got here. Would definitely recommend services to anyone.
JN
John Nichols
Oct 22, 2025
5.0
Tabatha Jauregui got me an excellent quote on my auto and home insurance and did a great job on updating me on policy particulars without being pushy. I have every intention of doing business with thi wonder and responsible sales person who is interested in my needs as a customer.
AT
Aileen Tavernia
Oct 17, 2025
5.0
Hey, Alex helped me afew months ago with my renters insurance and now my car insurance. It was easy to bundle them and Alex knew what to do, very good customer service. I'm very happy to be back with State Farm insurance. A company you can trust.
BS
bryton singleton
Oct 16, 2025
5.0
The guy that helped me was very friendly professional and gave me a better rate than the 20 other companies I got a quote from I got everything I needed at a good price he's great to work with I would highly recommend these guys
Frequently Asked Questions About James Madrid - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.