GA-3248869
We are people helping people. When you visit our office, we strive to treat you like family, not just another policy number. We strive to make every interaction simple and empower you to make decisions. While our roots are planted in the Chamblee community, we take care of people across Greater Atlanta and Georgia.
Mason was able to provide a great price for my vehicle insurance. He was very helpful and thorough regarding information on my policy. He was very professional and it was so easy to take advantage of the huge savings he offered. I will definitely be recommending their services to my friends and family.
KK
Kim Keran
Oct 24, 2025
1.0
I did not like this service. I went personally to see what's going on and had the feeling that the two guys at Jake Ottoson's were laughing at me. I am senior, drive about 3000 miles per year and I'm paying 113!!!
LT
Linda Tew
Oct 23, 2025
5.0
Chang was very helpful and patient as it took me a few days to get on my ducks in a row with our different situations, he got us a great deal and we’re saving money on multiple policies. Great doing business with you guys.
SL
Shaneitta Legette
Oct 23, 2025
5.0
Clear and educational. Trey explained my policy both rental and car, in depth and explained that I could possibly get additional coverage for my car and life insurance. Thank you Trey!!
AJ
Andre James
Oct 8, 2025
5.0
I had an awesome experience. Would a gentleman, by the name of Mason? He was hands-on, he walked me right through everything that I needed to do. He was very clear and organized and did everything he said he was going to do to help me out in a timely fashion. I will highly. Recommend him to any of my friends or family. Thank you Mason for all that you've done for me. This morning great job
Frequently Asked Questions About Jake Ottoson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.