Jake Johnston - State Farm Insurance Agent

Reviews

• JH

  Jordan Han

  4 days ago
  5.0
  I've been with Jake Johnston since 2023 when I first moved out to Nevada from Washington state. I normally never bother to read or write reviews. I chose this agent because I had just gotten a contract to work out in a small mining town and he happened to be the closest agent. As it turns out, this was probably one of the best decisions I have ever made. Recently, I moved twice within the span of 3 months, and although I am further away from my agent, I have decided that I will continue with them for the foreseeable future. It is just incredibly hard to find a dependable agent who is supported by equally reliable staff. What really solidified my decision was a recent experience I had working with Stephanie V. Over the span of 48 hours, we went back and forth working on a renters' insurance policy that would be accepted by my new landlord. The leasing office kept rejecting my binder, citing so- and so- guidelines and I felt I was about to throw in the towel each time we came across a new problem, but Stephanie kept encouraging me to continue. She thought of various documents that she could supply me with to prove that I had renters' insurance that would adequately satisfy my landlord's demands. After 3 attempts, we finally dug up something that was approved. I want to give Stephanie a personal shout-out for sticking with me through this!
• JL

  john lewin

  5 days ago
  5.0
  I recently had the pleasure of working with Tianna and the entire staff, who demonstrated exceptional professionalism and patience throughout our interactions. They took the time to understand my insurance needs, offered tailored solutions, and thoroughly addressed all my questions. Their expertise and dedication to customer service were impressive, and I appreciate the help they provided. Thank you for your excellent service. J Lewin
• FC

  Frances Chavez

  5 days ago
  5.0
  It is so difficult to receive good customer now a days, but with Jake Johnston and his team i definitely felt cared for and genuinely appreciated. Spoke with Adalynne she was a pleasure to speak to and most importantly she was very knowledgeable. Will definitely recommend this agency to anyone looking for reliable insurance and great customer experience
• NH

  Nova Hall

  Oct 27, 2025
  5.0
  A few weeks ago I had to make changes on my auto policies. I went in and saw Stephanie Vawter. She was so knowledgable and professional. She is also friendly and personable. It's not easy to deal with people who think they're doing you a favor by paying you any attention at all, but Stepanie was just the opposite. She thanked me for being a customer and I could tell she meant it. I hope I get to deal with her in the future.
• TG

  Tommy Gutierrez

  Oct 23, 2025
  5.0
  I recently had the pleasure of working with the Jake Johnston Agency of State Farm in Yerington, Nevada (11 Sierra St) and wanted to share how consistently positive my experience has been. From the first phone call through visiting the office on Main & Sierra, the team made me feel genuinely like a valued neighbor rather than just a client. They greeted me warmly, took time to understand my specific situation, and explained insurance coverage options in everyday language. In particular, Alex was professional and incredibly polite as soon as I walked through the door, they're always ready to answer questions and help walk you through all of the details. If you live in the Yerington area (or nearby in Lyon County) and are looking for insurance coverage from a company with a strong national brand like State Farm and a local team that genuinely cares about you, this office is a strong choice. The friendly, service-focused staff make what can be a tedious process feel straightforward and personal. I walked away feeling well-protected, well-informed, and confident in my coverage.

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