Andrew Heidorn called me and informed me of my availability of rate savings and we had a long conversation and he was very helpful and honest, friendly and funny. We went over all of my availability of savings in each area of my policy and we actually upgraded my policy coverage and I was able to save a good amount of money monthly, which was really helpful for me. He is now my personal insurance agent. I highly recommend him and his company.
AA
Anna
Aug 20, 2025
5.0
Jake at State Farm and his incredible team have truly set the gold standard for what an insurance agency should be. From day one, they’ve been nothing but reliable, quick to respond, and consistently helpful with any questions or concerns I’ve had. Whether it’s policy changes, claims, or just needing clarity, they’re always ready with answers and real solutions.
Their level of professionalism and dedication is unmatched—this is by far the best insurance agency I’ve worked with. If you're looking for peace of mind and a team that genuinely has your back, look no further than Jake and his crew. Highly recommend!
JP
J P
Aug 15, 2025
5.0
I’m super appreciative of the help I’ve gotten from Jake recently! I haven’t had any better experience with any insurance company than what I’ve had with State Farm. Loyal customer service, always going above and beyond for us(: Thank you again!
CT
C T
Jul 10, 2025
5.0
Jake helped me get a much better payment on a much better policy than I have had in my years with progressive and was super friendly and professional along the way!
MM
Michele Mancuso
Jun 24, 2025
5.0
I recently switched insurance to Jake Gray State Farm Insurance and it was a fantastic decision. They not only saved me money but also improved my coverage significantly. The process was smooth and hassle-free, and I felt confident in their expertise. I Highly recommend Paul Shea to anyone looking for a great insurance agent.
Frequently Asked Questions About Jake Gray - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.