Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IL-7523681
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Jacqui Murray - State Farm Insurance Agent
8385 Archer Rd, Willow Springs, IL
60480, United States
Hours
Reviews
5.0
77 reviews
5 stars
75
4 stars
2
3 stars0
2 stars0
1 star0
- LGLeslie GarciaSep 29, 20255.0First time auto insurance felt overwhelming but representative Ayline Guadarrama got on a call with me and went through everything efficiently, she even provided emails with a breakdown of coverage. Thankyou for making the process so much smoother.
- LBLUSTRE SKIN BOUTIQUEJul 25, 20255.0I’ve been working with Jacqui and her State Farm team for over 10 years now and couldn’t be happier. I get my car insurance, life insurance and renters insurance through this office and any time I’ve had questions or concerns about my policies, billing or payments their response is prompt and they always find the answers I need. It is so refreshing to have members of the team answer the phone when I call and offer the help I need when I need it. The owner Jacqui checks in with me periodically throughout the year to make sure everything is meeting my expectations. Top notch service. Highly recommend.
- RBRebecca BosackJul 4, 20255.0Jacqui is an incredibly hard worker and constantly continuing her education to provide the best service to her customers.
- HFHeather Filice-DeRoseJun 27, 20255.0Marian Ostrowski, an employee of Jacqui Murray's State Farm agency is a wonderful person to work with. Marian is professional and caring. She is polite in person and over the phone, when assisting me with my business. I enjoy working with Marian. She is a great asset to State Farm insurance.
- DSDeborah SanchezJun 12, 20255.0I have recently switched all of my home, property, and life insurance over to Jacqui Murray. Hand down, she is one of the best agents I’ve ever worked with and has been extremely helpful and accommodating with any need. Highly recommend!!
Frequently Asked Questions About Jacqui Murray - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.