Jackson Plumbing, Heating & Cooling

Reviews

• CF

  Charles Ferrera

  1 day ago
  5.0
  Zack and Daniel were terrific. They expertly troubleshot the problem with my drain. They approached it from two different ways. Both led to a single conclusion. They explained what they were doing each step of the process. They offered multiple different solutions. They pointed out the advantages for each possible fix action. They answered my questions succinctly and added extra information in anticipation of my next question. Their knowledge and professionalism are a true credit to the company. I have full confidence in Jackson Plumbing based on the team they sent to my house. Now, please let them sing a song for me! I love your tv commercial!
• ST

  stewart tignor

  1 day ago
  1.0
  Wasn’t going to write a review. Constantly haggling me for one so here it is. Not impressed! Tech was timely to arrive however he didn’t seem able to bid the job on his own. Said he had to ask someone else multiple times. Then came back in and bid the job at 4000 dollars. Which is more than double the other two quotes. I believe the company didn’t want to do the job and over bid on purpose. Which is bad business. However he was happy to charge the $89 service call fee and get back on the road. My fault for trusting google instead of researching.
• PR

  Paul Rogers

  4 days ago
  5.0
  Great job. Came early and checked all the plumbing. They do this on a yearly basis as part of their home repair membership program. The electrical people also did a great job checking all the electrical in our house. They also took to time to fix a problem that we had been dealing with for twenty years, and did it a a reasonable price. Highly recommend. The HVAC guy did a wonderful job checking and getting our systems ready for the winter. Jackson is a very reliable company.
• KS

  Keeva Souife

  Oct 9, 2025
  5.0
  I would like to thank Houston Ratliff. He came out today to assess my outdoor water leak and he was extremely professional, extremely polite and respectful and very knowledgeable. He explained everything to me as many times as needed until I understood what was goin on with my plumbing. He took his time and gave me options for my plan of action. He even offered a kind word and some encouragement in the midst of my family member having a medical emergency. Thank you Houston.
• SH

  Stephen Huntington

  Oct 6, 2025
  5.0
  From start to finish the the entire staff that we had the privilege to interact with were very courteous, professional and kind. Johnathan arrived on a Thursday and gave us some options of what type of AC we would need. He was very knowledgeable and answered all of our questions and told us what to expect on the day of the installation the following Monday morning. I do not feel like we were taken advantage of and feel we got a fair price. We received a text with a picture of the installers before they arrived so we knew who they were when they got to our house. The installers, Alex and Heath were on time and performed the installation of our new air-conditioning unit in a professional manner and were very knowledgable and answered all of our questions. They cleaned up the areas they were working in and made sure everything was 100% before they left. I would 100% recommend Jackson Plumbing, Heating and Cooling!!!!