TE
Tricey Ervin
Sep 29, 2025
I love food and I absolutely love supporting black business! However, I’m very disappointed in this place. I had a waffle & salmon croquette ordered online and was just going to do a pickup and then take food home but the restaurant looked so inviting that I decided to eat in and also asked if they had shrimp and grits, the cashier stated yes explained what was all on it and I said take the bacon off as I don’t eat pork. I started with the waffle and at first bite wanted to tell them that it must have been made with water because it was just so bland, even the syrup tasted very bland. But I didn’t want to give up and give a black owned business a bad rep, so I just ate it but couldn’t finish the last section cause it was just awful. I said, well these shrimp and grits look delicious 😋 so, I know these will be good! I was wrong, watered down grits, no seasoning at all tasted one shrimp, no seasoning, shrimps are cut up, I didn’t have not one whole shrimp. I was so disappointed. I was waiting for a waitress to come check on me so I can advice no one ever came brought plate to register and told them what was wrong and was told what would I like to do, I asked for a refund and was told oh no she’s not going to give a refund. I guess the owner or mgr then came out and she explained their seasoning comes from the bacon and since I asked for no bacon that’s why it’s so bland and can bring me some seasonings. She brought some type of garlic sauce and even that was watered down. I tried it though, tried to add some salt but ended up leaving the whole thing. She did explain that each dish is just the base and they do not add seasoning as some people can’t do salt. I appreciate that but I do feel each order the question should be asked if they want seasoning or none. That way it appeases everyone. I’ve never been to a bland black owned restaurant and I do believe I went here for my bday one year and forgot that the food was bland. So, yeah until that changes, I don’t see me paying well over &30 for some bland food. The atmosphere though is incredible. However, customer service really needs to be worked on. Especially when someone has paid that much. Thank you, though!
Added after seeing their comment:
One thing, I absolutely despise is when someone lies on me! If you read my review, I stated the waffle was eaten all but the last section and no ma’m the shrimp and grits was not, I took one bite and was like nope, can’t do this anymore! After, you gave me the watered down garlic sauce, I took another bite and was just disgusted! I don’t like to bash restaurants, especially black owned but this is the problem with some black owned restaurants, you do not take accountability and act in thee upmost unprofessional manner! I never discussed how long you’ve been open or your integrity as an owner of a restaurant or whether any other customers were pleased with your meals. I stated what I did not like! I also, didn’t want to go into detail as to why I said customer service needed work but since you took it there, I’ll go in detail:
When you offered me another waffle made in your pancake batter, I tried to explain that I didn’t want anything else because your food has absolutely no taste and everything that I tried is watered down. You stated to not interrupt you or we may have to fight! Now, you said it in a jokingly manner and quite frankly whether it is jokingly or not, IT IS ABSOLUTELY “UNPROFESSIONAL” I’m not trying to tear you down, I am trying to build you up! Take the constructive criticism I provided and ask customers if they care for seasoning or not because I applaud you in trying to make food healthier for us especially because blacks have more high blood pressure, diabetes than most but please believe their are alternatives ex. Mrs.Dash and please refrain from ever telling someone to not interrupt or there may be a fight! I Love You Black Queen but please understand my review! God Bless and I truly hope you have an another amazing 10yrs +