J.Crew Factory - Closed

Reviews

• AS

  Amber Stout (Bam Stout)

  Aug 31, 2025
  1.0
  I'm a huge JCrew fan, the majority of my clothes are from there because the fit is great for me. But I really dislike this factory location. I've went a few times and never have been greeted. But today I was blatantly walked around and ignored. I felt it was really odd, and I decided against even asking for a fitting room to try on a dress because she embarrassed me with the way she looked at me then approached the woman next to me. After leaving the store my husband tells me he was treated oddly as well. The same woman walks towards him, turns her nose up at him, and greets the man behind him. Very similar to exactly what she did to me. I'm not sure why no one in this location has ever been nice to us, but we don't plan to be back. Sad because we did buy all my husband's work clothes here as well, and really the majority of our five kids dress clothes, and now he's saying no JCrew for him. Good thing Nordstrom Rack is now open.
• JE

  joann Edward

  Jan 7, 2019
  4.0
  Good
• TB

  Tom Benet

  Nov 30, 2017
  5.0
  This location is extremely neat and well organized. There will likely be a sale of some sort on nearly every item and the overall quality of the clothing is far above what the price tag reflects. The employees are all very helpful (shout out to Evan) and every time I’ve visited I’ve been greeted and asked if I need help with anything. Strongly recommend.