J.Crew Factory

Reviews

• KK

  KJJ

  Sep 17, 2025
  1.0
  Incredibly rude staff. I entered the store not realizing that they had closed because the doors were open! I picked out a couple of things to try on and headed to a dressing room. Then someone In the staff said, while I was in the dressing room, that the store was now closed. Ok, I’m realizing that I need to finish up and take my purchases to the register. I wanted a different size in an item and as I walked to the rack to get it the sales associate says “Look, ma’am, we closed 10 minutes ago.” I was not looking for more items, just changing a size. I have never been harassed to leave a store so, needless to say, I set the items down and left without buying anything. Will not be back.
• VR

  Vicki Roskamp

  May 9, 2025
  1.0
  Just about the time you get out of work...closed! Can't shop if your not open