J.Crew Factory

Reviews

• ML

  Mike Linderman

  Jul 1, 2025
  5.0
  First visit to this J. Crew Factory store. Nice surprise at how nice it was and the assortment of merchandise for men. Helped by Naomi, who did an excellent ***** job!
• BN

  Briana Nguyen

  May 18, 2025
  3.0
  Selection is decent though staff could be trained to acknowledge customers with a “hi, do you need help looking for anything?” as a general courtesy
• NE

  Nicole Edgeworth

  Mar 2, 2025
  1.0
  Blonde employee with glasses gave horrific customer service. Tried to return a pair of white sneakers I’d worn all of five minutes and she refused because bottoms had some dirt. They were white rubber soles. I said I could clean them off and bring them back and the woman rudely told me no because it would be hard to get the dirt off the seams. *She actually seemed to take some sick glee in saying no. * That’s what I get for buying shoes from this place. I got my money back at a different location. Woman said it was obvious they hadn’t been worn.