Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
The staff was a little too helpful. Every few minutes they asked if we were ready to get a fitting room. Once in the fitting room they asked if we wanted to try other sizes which was nice having them fetch them for us. Others of the staff seemed annoyed that we were pulling out clothes to look at, maybe they didn't want to fold it up after.
KH
Kelly Hansen
Jun 28, 2025
1.0
Unfortunately had a disappointing experience here. While I was shopping, the woman working (middle-aged/older woman with brown hair, a jean vest, and white jeans on) was very condescending and kept interrupting me while I was trying to look around. I felt rushed and like my presence was more of a bother than a valued customer. I typically have good experiences at j crew, but this interaction left a bad taste in my mouth. Based on other reviews this seems to be a trend, what a bummer. I won’t be shopping here again.
SL
Steve and Lori Lee
Oct 19, 2023
5.0
I visited the store today looking for pants to match a sports coat. The customer service I received from Linda was expert and exceptional. I showed her a picture of the jacket and she made the shopping experience so pleasant, and I received a first hand styling education while at it!