J.Crew Factory

Reviews

• GN

  Gabriel Nunes

  2 days ago
  1.0
  Extremely disappointed with the staff at the Livingston location. As a frequent shopper of the Rockaway location which is always great I was excited to see the assortment at a new location. Upon walking in to the store there were 4 employees posted right at the front recovering and didn’t even lift their heads to acknowledge a customer walking in. No greeting no eye contact, nothing. As I continued to walk the store I was passed by 2 other employees again nothing. I don’t expect to be handheld while shopping in a store but a simple acknowledgment goes a long way. Needless to say I left with barely looking because I’ve never felt so unwelcome in a store. To top it off on my way out I observed an employee leaning on a fixture scrolling her phone. I won’t be returning to this location.
• JW

  Jeanne “beanso6” Waxman

  Jan 25, 2025
  4.0
  Great items, always new items to check out , staff is very helpful and love the location. Lots of parking !