J.Crew Factory

Reviews

• RN

  Rebecca Nelson

  Jun 8, 2025
  5.0
  Oh we had online order for pickup..I wish I knew the lady who worked there..she was soo gentle and went above and beyond to help us ..we needed to exchange and she was just amazing.
• KR

  Kimberly Ring

  Jun 6, 2025
  2.0
  They have cute clothes but I just stopped in to pick up an order. The only employee was checking out a customer so I waited a while while she rang her up, ordered her something to be shipped to her house, got her address, double checked the size, corrected spelling on the address, gave her fashion advice, etc. After that was over, she called someone from the back to get my package. It would have been so much easier had she simply asked me what I needed as she was ringing up the previous customer since it only took 30 seconds to get someone to bring me my order.
• SH

  Syed Hussain

  Aug 3, 2024
  5.0
  I have been shopping here since the store opened, everyone along with the store manager are super nice! Every time I have walked in I have been greeted and given a quick run down of where everything is and if there is any special sale. Highly recommend this place!
• DG

  Dean Russell Gadberry

  Jul 11, 2024
  3.0
  Samuel helped me today with tasteful suggestions. They helped me understand current fashion and chose selections for my specific business needs. After tailoring my shirt, I anticipate a fitting business attire. Update ——— Dropping stars from 5 to 3 as I found a place with better customer service and a larger selection of men’s professional attire. I used to think this location was top notch, but now I’ve seen good service.