J.Crew Factory

Reviews

• ND

  Nirupama Dronavalli

  Jul 1, 2025
  1.0
  Very rigid about returns or exchange with their 30 day policy. I went to exchange after 34 days
• DB

  Desi Brown

  May 31, 2025
  5.0
  Destin and Mikela was absolutely amazing, this Team was sensational, a excellent duo and gem to J Crew.
• IH

  Ibrahim Hasan

  Sep 1, 2024
  5.0
  I had a great experience with the amazing help of Jennifer the Assistant Manager. I went in to the store to grab some sandals but I couldn’t find them. Jennifer essentially scoured the store to locate the ones that I wanted. I didn’t see my size but she asked if I wanted to order them. She was courteous throughout the entire exchange. Best service in all my years in Houston. Thank you again Jennifer!
• VS

  Virginia Sanders

  May 10, 2023
  5.0
  Great service! Not a lot of clearance but good promotions.
• DA

  Don Bosco Academy

  Mar 27, 2023
  5.0
  Nice customer service and welcomed environment