J.Crew Factory

Reviews

• SB

  Stephanie B

  Jul 30, 2025
  5.0
  So happy to have this store in Murfreesboro. The store is well stocked and the customer service has been excellent at each of my visits.
• ND

  N Davenport

  Jul 29, 2025
  1.0
  The store was clean and well organized. The associates were too busy talking to each other to wait on me or the other customer in the store.
• CS

  Cathy Smith

  Jul 12, 2025
  5.0
  Great staff
• AD

  alex dudzinski

  Jul 5, 2025
  3.0
  The store was clean, organized well, but it took until I was in there for a solid 10 minutes for either of the workers there to come up to me.. and it was only when I got almost to the back of the store. One guy was very concerned about the layout of the store and was staring at an iPad and walking around (which I understand if you are making sure the right merch is out) but then he proceeded to stand at the front with the iPad staring at it instead of greeting customers. The second worker was a lady and was behind the desk when I got to the back and was on her phone. I wouldn’t have cared except this is a Saturday and multiple others came in while I was there and only one set of people got greeted.