J.Crew Factory

Reviews

• JV

  Jamila Volk

  Oct 1, 2025
  1.0
  Do not go here. I was asked by staff if I needed help multiple times, despite me saying I will ask for help if I need it. I was stared at and followed around as if I were seen as suspicious. This is common prejudice behavior in the north. I waited in line to pay for a shirt and no one offered to ring me up. The lady at the register took her time joking around with a customer while another staff member did nothing. I will not be back here and have reported this particular store for discrimination.
• KR

  Ken Rose

  Aug 31, 2025
  1.0
  This location has employees who are not well trained, and who are very rude. Gen Z employees here refuse to make eye contact with you at the register. They barely utter “thank you” and their voices are not even audible. Who is doing the hiring here? Please hire people who are pleasant, competent, and who have social skills. Time after time, the employees do not know how to work the register or how to greet/thank a customer.
• CB

  Colleen Burke

  Aug 16, 2025
  5.0
  Went to the Wheaton Danada store. The sales clerk, Grayson went above and beyond to assist us with sizes and options. Very pleasant and professional. He found us some great deals that were not on our radar. It was an overall excellent experience.
• KC

  Kim Carroll

  May 25, 2025
  5.0
  Memorial Day weekend and the Danada Square location was busy! But that didn't hinder the helpful staff assisting customers ! Colleen was very helpful checking sizes for me in the back numerous times as well as finding more for me on the floor! Great time to shop with great deals On quality items for myself and my two sons! The men's shirt sleeve sweaters and Are perfect for the season!
• RF

  Rita Froelicher

  Oct 16, 2023
  5.0
  Wonderful customer service.