J.Crew Factory

Reviews

• MT

  Melissa Trueblood

  Aug 23, 2025
  1.0
  Was in store for 20 minutes and several sales people walked passed me and never greeted me or asked if I needed help. Decided to go elsewhere.
• JS

  Jennifer Smith

  Mar 22, 2025
  1.0
  I don’t have the option to give 0 stars so 1 it is. I went in today, trying to find some office outfits. I had to ask someone to start me a room when everyone else that was around me was being offered a room when I tried my things on the rooms on opposite side of me were being asked about sizes, but I had to get my own sizes as no one would assist. Even as I left the store not a single person asked if they could help. Really disappointing that in 2025 we are still exclusive to certain customers vs others. Will spend my money elsewhere