We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Great store! Sales associates could be more knowledgeable about products and pricing. Not just this store but most of the training appears to be around trying to get you to sign up for a store credit card or trying to get personal info. The store isn’t easily shop able, stuff is randomly placed. Luckily the woman I asked that didn’t know where the jeans I was looking for was did find someone that did find them. Store also was missing a lot of sizes. Great quality products, find what you like and shop online.
VY
Valerie York
Feb 27, 2024
1.0
Will never shop here again. Came in to browse and found an adorable sweater. As I was looking at it, a worker came up to me and informed me that I would need “at least a large” and that I probably wouldn’t be able to find something in my size. I am a size 2. Why are J.Crew employees fat phobic?? Absolutely unacceptable.
JS
Janitra Venkatesan Shah
Oct 18, 2020
5.0
Great customer service! CJ jumped in quickly to help me find what I need, in the sizes I need, and was very helpful with my questions so that I walked away with a complete outfit!