J.Crew

4.0
67 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
11800 Broad Street, Richmond, VA
23233, United States

Hours

Reviews

4.0
67 reviews
5 stars
38
4 stars
10
3 stars
8
2 stars
2
1 star
9
  • MM
    Monique McBride
    Aug 3, 2025
    5.0
    I had such a wonderful experience today at the Short Pump location thanks to Shanna B.! She went above and beyond to help me find an item I really wanted. Shanna took extra time to check availability and made sure I left happy. Her professionalism, patience, and genuine kindness made the experience so much better. It’s rare to find someone so dedicated to great customer service. Thank you, Shanna you truly made my day!
  • JM
    Jwan Mohammedali
    Jul 31, 2025
    5.0
    Quality clothes line !!
  • DH
    Dr. Shonda Harris-Muhammed
    Dec 24, 2019
    5.0
    The store was extradionary clean considering it was a Sunday before Christmas