Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.6
49 reviews
5 stars
22
4 stars
10
3 stars
4
2 stars
3
1 star
10
- MRMelany RJul 26, 20251.0Why do all JCrew employees think they are above the crowd. Condescending looks and rude customer service.
- GBGeoffrey BennettJul 23, 20252.0Disappointing experience at this location -- again. I stopped by right around opening time and was the only customer in the store -- but the staff barely acknowledged me. No greeting, no offer to help, nothing. On top of that, the clothes I looked at were noticeably poor in quality -- thin fabric and just not worth the price point. I’ve was a longtime J.Crew shopper, but this visit was a letdown on every level. Won’t be returning to this location.
- JGJayne GilbertJun 18, 20252.0Staff is indifferent. I’ve never been greeted or assisted in this store. I intend to buy when I go in, but the lack of customer service deters me.
- RDRobert DresslerJun 19, 20215.0I have a broken foot and was accompanying my female friend and as soon as I walked in, I was invited to sit on the couch and relax by Sudi, which was incredibly relieving after not being able sit at any other store. Aubrey then handed me an iPad so I can shop from the couch. These very kind women treated me like a king, thus moving J.Crew to the top of my mall store power rankings from the perspective of a ‘shopping assistant’ and ‘outfit evaluator’. Thank you Sudi and Aubrey!
- CCCraig De ColumbianMar 18, 20213.0Well lit and the sales associates were great....