J.Crew

3.7
31 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
75 Plaza Frontenac, St Louis, MO
63131, United States

Hours

Reviews

3.7
31 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars
3
1 star
6
  • LR
    Lisa Runk
    Oct 21, 2025
    1.0
    This is the worst JCrew to shop at. The employees are so rude. Especially the woman who has worked there 17 years and likes to let you know. I’ve shopped at JCrew for 20 years and the St Louis store is the worst.
  • KN
    Kerry Nuttmann
    Aug 22, 2025
    1.0
    I walked around the entire store and even tried things on on my own with out one employee ever speaking to me. The store was not crowded, maybe 2 other people with at least 4 employees. After reading the other reviews seems this terrible customer service is normal.
  • TA
    Tyler A
    May 26, 2025
    5.0
    Had to make a return and Raul was great to work with. Worked with me when I wasn’t sure if I could make the return and helped me find some new items to buy