J.Crew

4.2
245 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
30 Rockefeller Plaza, New York, NY
10112, United States

Hours

Reviews

4.2
245 reviews
5 stars
149
4 stars
50
3 stars
20
2 stars
7
1 star
19
  • GB
    George Benaroya
    2 days ago
    5.0
    It’s a.great store. What I liked best? The staff. One of them was Tarima. What I liked is that she was genuinely helpful with no pressure whatsoever. I’ll shop at this store
  • VH
    Vincent Hill
    Oct 23, 2025
    5.0
    Very helpful and attentive
  • YD
    Yesim Dogancioglu
    Sep 22, 2025
    2.0
    While the store has a good location, the customer service I received was unacceptable. When I asked an employee about different color options for a tie, his immediate and dismissive response was to tell me to shop at Banana Republic. His comment was rude and assumed I could not afford to purchase a product there. This negative interaction caused me to leave without making a purchase. I found much better quality and a far more pleasant experience at Charles Tyrwhitt, where I ended up buying two ties.
  • JJ
    Jennifer
    Aug 28, 2025
    2.0
    Bizarre customer service. Specifically Linda in the dressing room.
  • AA
    Audrey
    Aug 22, 2025
    5.0
    This was my favourite J Crew mostly because of the location and atmosphere.