Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.2
134 reviews
5 stars
76
4 stars
31
3 stars
15
2 stars
4
1 star
8
- LCLaura CalabreseOct 7, 20255.0I love Jcrew - not the factory - the OG. So sad that many of the original JCrew stores are slowly closing! Wish the sales online were mirrored in the sales offered at brick and mortar stores. I would love this. Sadly, what often happens is that I will go to this location to try on and see the merchandise 'live' and then go home and buy it online because the prices can be lower!
- NRNaaz RazaSep 27, 20251.0If i could give the store a zero rating i would. i went to shop with my new married daughter who just got a new job and just wanted a few sweaters , a somewhat tall med ash blonde sales associates that worked there acted like they werent even at work this day. While she had her cord and mic and was a worker there. She was dismissive and rude and could not even answer a question back with a nice tone. Customer service workers need a nice tone, people deserve respect when they are shopping at what is supposed to be a "better branded store. I will never shop Jcrew ever again! i would not support a company that hires such people to represent there store, she most likely was a manager or atleast a senior associate with the attitude she showed. A huge dissapoinment . Hire better people JCREW for a store that is located in a downtown area and its chicago with a diverse population! I HAVE SHOPPED MAG MILE THE LAST 30 YEARS.
- JWJessica WillisSep 6, 20255.0Amazing in-store shopping experience today. Sales associate Alanna helped me and went above and beyond!!! She told me she doesn’t even work on commission, which is crazy because she was working very hard for me, pulling sizes, checking for things online, giving pairing recommendations, finding better fits and colors. Superb service from a very nice person. I left with two big bags of new clothes I’m so excited to wear. I’ll be back soon!
- JZJoe ZajacAug 22, 20255.0Idk her name but who ever works in the mens department is so friendly and helpful