We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
I placed an online order with help from an associate, then noticed the online price was lower than in-store. When I asked about a price match, the associate was visibly annoyed and falsely claimed it couldn’t be done until the item shipped. I later got it resolved through customer service before shipping. The staff here are rude and unhelpful. If I had listened to them, I would have missed the better price because the online price changed the day my item shipped.