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We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
The employees were in their own world engrossed in a seemingly personal conversation. No one said a word to me. I decided I'd take my business elsewhere. So disappointed in the customer service at this location.
DB
Danielle Bass
Oct 15, 2024
2.0
Had the strangest experience here. Went looking for an evening dress - store was mostly empty. I was not greeted - which was not an issue, however one of the sales associates immediately came to near where I was shopping and QUITE OBVIOUSLY found something to keep her busy and conveniently close to me as well.
I still had not been greeted yet. Again, not an issue, but they were obviously aware of my presence.
Not 5 minutes pass and another sales associate is now staring me down eagle eye style from the other side of the store.
No one has said a word to me, not asking whether i was looking for something in particular, not whether I needed assistance - just awkward stares and very clearly being profiled. Both associates where whispering and staring at me when I walked out - of course empty handed, but just an overall extremely weird experience. 0/10 will not be back and I understand why the store itself is empty.
TS
Tanya Swann
Jan 5, 2022
5.0
Tiny store, but very friendly staff and always easy to shop.
RB
Rebecca Brindle
Feb 1, 2021
5.0
I love J Crew clothing, especially their long sleeved tee shirts. They are high quality, as is most everything else they have!