We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
The guy I had was awesome ! I needed a cover up for the beach n needed it for the next day so was in a bit of a panic but I was in and out pretty quickly actually and walked out with linen thin pants top and shorts - i am always helped by the workers that are on the floor so i enjoy shopping there !
LL
Lulu Liuz
Jun 17, 2024
1.0
Extremely rude the manage Lizia should never have a job in customer service. J crew should should be ashamed for having that manager along with the sales assoc. Kimberly. Zero customer service! Kimberly was so insulting to me and my friend with our body being image. We either put something on that was too small or my friends back was too wide. We were very uncomfortable.
I was shocked at how rude the manager was when trying to purchase an online item for $100. Pair of linen pants. She could not figure out how to purchase the pants online with my j crew card. Not my fault that jcrew has a system problem and the sales people could care less about making the sale.
I left without purchasing the item and they could wait until my friend$ I left.
I’ve spent so much money with crew through the years and it’s come to an end after today. We have never been treated like that at JCrew. I was looked down upon and embarrassed.
Awful
VA
Vanessa April
Mar 30, 2024
1.0
In this mordant time Racism and Profiling is a Norm! I am disgusted and Disappointed! We already have to deal with life Battles! I was shocked that a return with a receipt can cause this nasty reaction! Ps. J. Crew life is about equality!