Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.9
53 reviews
5 stars
28
4 stars
8
3 stars
7
2 stars
4
1 star
6
- THTamara HellerAug 24, 20252.0Wanna feel crazy? Come visit this store! Bought some full Priced items. Clerk: “Have an email with us?” Me: “I’m not sure. But it’s ok.” Clerk: “give me your email (cuz we love that personal data!) and we give 15% off”… Me: Gives her one of my emails. . . Clerk: “oh. You’re in here already. So I won’t be able to give you 15%, but it will be easier to return your items!” Me thinking to myself: “Am *I* the nut job here? Should I give one of my many other emails just to save $30? What do other lunatics do in my situation?” How stupid is this business to begrudge a whole 15% and risk my excessive and frivolous spending that I always do on clothes? Welp, that was my last purchase at J. Crew. And that’s ok. Probably better for me and the ol’ wallet. But if you must, Hot tip: look in store, buy online and find a discount code. Yea, you’ll wait for shipping but the state-of-the-art in store experience that you can always rely on in the mall will have to forfeited. Dang. (That was sarcasm)
- CCCGGJul 6, 20252.0Personas con prejuicios atendiendo 😞
- BZBrad ZarbockSep 24, 20234.0Less impressive than usual
- CCChloeJan 29, 20225.0literally the best customer service. everyone here is always so helpful and sweet! my returns went so smooth.
- AHAndrea HaridatNov 27, 20191.0POOR quality CUSTOMER SERVICE especially if you're BROWN skinned. I'm of East Indian ancestry and I've been to this shop just 2-3 times... every time is the same. The 2 ladies there (one for sure a store manager) was very rude and condescending and contrastingly kind to caucasian customers there at the same time I was. J Crew, I highly suggest you invest some money in training your Salt Lake City "crew" on what racial equality, diversity acceptance and respect to fellow humans is. You've lost a customer that has the most important color on the planet, GREEN DOLLAR bills!