Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.1
22 reviews
5 stars
9
4 stars
3
3 stars0
2 stars
2
1 star
8
- MFMatthew FotiOct 2, 20255.0Michael is exactly what you want in a sales rep. His customer service was exceptional.
- EKEric KretschJul 12, 20252.0Wouldn’t check other J Crew stores for proper size when they didn’t have my wife’s size in stock. The Sales Associate was weird about it too.
- TSTom SheridanApr 30, 20241.0I recently visited here with high hopes of finding a well-fitted suit for an upcoming wedding. The sales rep assured me that if I purchased a suit, I’d receive complimentary tailoring, a deal that sounded great. They didn’t have my pants in the right size at the store so I had them shipped to my home. However, upon returning to have my suit tailored, I was informed that the free option was only available to customers with a “J Crew” credit card on file. To make matters worse, the fee for tailoring was a mere $25, but the manager was unwilling to waive it, despite the false promises made by their uninformed rep. The rep apologized but I received no empathy from the manager. This bait-and-switch tactic left me feeling frustrated. I expected better customer service and transparency from J Crew. It’s disappointing to see a company prioritize $25 in revenue over fulfilling their promises to customers. Needless to say, I will go to my own tailor, I’ll never be getting their credit card and I’ll be sure to go to other J Crew storefronts.
- BDBarbara DePalmerFeb 1, 20205.0Good clothing. Nice style. Mostly for the young.but is traditional styling
- NBNicole BergerAug 10, 20185.0Fantastic customer service from James at this nice location. Worth it to check out. Great pieces and great service. Great summer dresses and of course, lots of wear to work. My favorite this summer is the sunglasses. The Cape and The Cabana and The Wharf shades are top notch this season. Anyway, check out this sweet boutique. You won't be disappointed.