We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Super helpful store associates! Took the time to help me redeem the J Crew x Supercycle swimsuit promotion, and were so kind!
GS
Genevieve Snow
Oct 19, 2025
5.0
Everyone today was very nice and helpful. I needed a new suit and wasn’t sure what size so Jeffrey brought me options, then Zoe was so helpful in the dressing room bringing me other things, and I think it was Cora who helped me at the register? Everyone here should be paid more. Retail can be tough and despite that, they all seemed to genuinely enjoy being helpful. Thanks team!
AR
Anne Ray
Sep 4, 2025
5.0
I came in needing something very specific -- a sweater to wear over a dress at a funeral -- and the people here took SUCH good care of me. Fast, polite, easy-going. They bestowed a random act of kindness on me that brightened my day greatly. Uncommon to have such a human interaction in retail, especially in this neighborhood, where stores are generally staffed with aloof, above-it-all people. I believe the gentleman who helped me was Jeff--whoever it was, give all these staff raises. Thank you :)
KF
Kathleen Foley-Hughes
Aug 26, 2025
5.0
Great store- great service. I love coming to this store whenever I am in NY. It is always merchandised so well and the crew is so helpful.
RD
Ryan Dawson
Aug 22, 2025
5.0
If I could give it 6 stars I would. I was assisted by Sose, along with Jeff, and both did an amazing job. Sose in particular was incredibly easy to work with and provided me with a ton of options. I left happy and confident and it was all thanks to the staff who went above and beyond.