Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.2
31 reviews
5 stars
19
4 stars
5
3 stars
2
2 stars
5
1 star0
- RLRosanna LouieJun 30, 20255.0We stopped in JCrew in Natick. Brandon provided top notch customer service. He went above and beyond to help us out. Highly recommend shopping here!
- CDCat DMay 26, 20255.0I had a great experience at this location. Brendan was the person who helped me out and he was so outgoing, friendly, and knowledgeable about all of the products and helped me find what would be best on me. Would return!
- ELErin LarkinMay 26, 20255.0The Natick store is the best J.Crew I’ve stepped foot into… from Massachusetts to South Carolina. Brendan, shows longevity in his interactions, welcomed me, lead me through what type of look I was trying to target, I felt comfortable, and did not feel as though our interaction was a transaction. Make doubles of this man!!!!
- MKMegan KingMay 25, 20255.0Brendan D was a tall drink of water who helped me pick out a summer wardrobe which I am SOO excited to wear. He was very attentive as well as keen to the type of fashion sense I showed him off my Pinterest board. I can’t wait to have a yacht girl summer in my new JCrew thanks to Brendan!
- BBBrittany BousquetMay 8, 20252.0Would not recommend this J. Crew location. No one offered to help or start a fitting room, even though I was clearly carrying a large pile of clothes to try on. I had to flag someone down myself. The fitting room was cramped, with minimal space and no stool, so I had to put items on the dusty floor. Customer service and dressing rooms both need improvement. Shopping in store at J. Crew used to be a great experience with excellent customer service - not sure what happened. The customer service is tanking along with the clothing quality.