JI
John Ilaria
Sep 26, 2025
I’ve had a great experience with itrip! They take all the stress out of managing my rental — from handling guest messages to keeping the place spotless. Communication is always quick and clear, and they keep me updated without overwhelming me with details. Since working with them, my bookings have gone up and my property has never looked better. Highly recommend to any owner who wants peace of mind and steady income!
PS
paula shewmake
Sep 10, 2025
Alexis was a God send to me when searching for our stay in St Augustine. She was pleasant, friendly, patient, and very knowledgeable. She found, and sent me to view, several places that had exactly what we needed. After our choice was made, she helped me complete the booking. THANK YOU. Alexis, and THANK YOU iTrip!
AD
Arlenis Dominguez
Sep 2, 2025
COCKROACHES! We found cockroaches upon arrival and all they did for us was drop off a spray so that we could spray the home OURSELVES. We sprayed the home because they refused to give us a refund or relocate us. ONE DAY after spraying we found TWO more cockroaches in EACH bathroom. We called them for help and they told us there was nothing they could do. We have an infant and a 3 year old and 2 senior citizens with us. This has been a NIGHTMARE experience. We will NEVER trust this company ever again. NO solutions, HORRIBLE customer service. They didn't even want to help us. We had to leave the property and pay for a hotel out of pocket.
CS
Cameron Sharrock
Aug 21, 2025
FIVES STARS!! Return customer. The rental was flawless. The service and details went off without a hitch. Great experience. Great little perks. Great everything. We already have an additional family trip planned with iTrip in the future.
MS
Mark Stevenson
Aug 21, 2025
David and his team are the best of the best. If you're looking for a property management company in St. Augustine, I highly recommend iTrip St. Augustine.