Integrity Refrigeration & A/C

4.9
281 reviews
Integrity Refrigeration & A/C team members with the service truck

About

Air Conditioning ContractorHeating ContractorHVAC ContractorAir Duct Cleaning ServiceAir Quality Consultant
When the temperatures rise in Winter Haven, or when the chill of winter sets in, trust only the reliable services of Integrity Refrigeration & A/C; your local air conditioning and heating experts. Let our highly skilled team provide expert solutions to guarantee a cool, cozy interior year-round. Our services include high-quality repairs of central air systems to ductless mini-splits and efficient refrigeration, all handled with utmost care by our knowledgeable technicians. Experience the difference with Integrity Refrigeration & A/C – we've been dedicated to providing top-notch HVAC services since 2015, ensuring your utmost comfort and satisfaction.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Free street parkingAvailable

Location

Integrity Refrigeration & A/C
1226 6th St SW, Winter Haven, FL
33880, United States

Hours

Reviews

4.9
281 reviews
5 stars
272
4 stars
2
3 stars
1
2 stars
0
1 star
6
  • SB
    Steve Brickner
    Sep 5, 2025
    5.0
    I've had the chance to sit down with the crew at Integrity Refrigeration and AC on multiple occasions. Their dedication to staying up on the latest technology and education in their industry is fantastic. They strive to constantly improve their services and knowledge. I would highly recommend them to anyone looking for HVAC or refrigeration services for their home or business.
  • CB
    caymay bear
    Sep 2, 2025
    5.0
    Yandy was great at repairing my ac excellent work in a timely manner.
  • YV
    Yvonne Vasallo
    Aug 28, 2025
    5.0
    We were very pleased with the professionalism that Yandy displayed while servicing/maintenance of our units. He provided a thorough inspection and provided us with any recommendations to keep our units in proper working condition. Believe me, living in Florida air conditioning is a necessity. Integrity is very professional and sends you the information of who your technician will be, nice added touch.
  • CA
    Candice Arnold
    Aug 23, 2025
    5.0
    Amazing company! They have been our go to company for many years! Vipul aka vee is always very thorough and explains everything to you as he goes. Everyone on the staff is so nice! Definitely my number one recommendation when people ask me who to call!
  • SL
    Satin says Llc
    Aug 12, 2025
    1.0
    🚨WARNING! SCAMMER SCAMMER SCAMMER 🚨 AVOID THIS COMPANY OR YOU WILL BE SCAMMED OUT OF YOUR HARD EARNED MONEY! THEY ALMOST KILLED SOMEONE WITH THEIR HORRIBLE INSTALL, AND USED OUR (NOT FINISHED) BATHROOM WITHOUT ASKING, AND CAUSED THOUSANDS IN DAMAGES! My experience with this company was an absolute nightmare from start to finish. What I went through was the definition of a bait-and-switch, and I wouldn’t wish it on my worst enemy. Let me break it down: They inspected my property and confirmed in writing that a single 5-ton system would be enough to cool the shed. They kept calling, emailing, and texting me to “win my business” (yes, I saved every message) and eventually dropped the price to get me to say yes, with the clear understanding it would cool the entire shed. Fast-forward: the shed is still sweltering 88 degrees climbing to 103 degrees like nothing was ever installed. Then they suddenly claimed, “Oh, this system won’t work after all” and demanded an outrageous $20,000 more for another system… on top of what we already paid. Instead of $20K, they tried to make it $40K. This “surprise” only came after the system failed to cool the space. They knew exactly what was needed when they walked through the door, they saw the space, the layout, the requirements. There is no world where they “just realized” a second system was necessary. This was a setup from the beginning. They failed to complete the contract as agreed, concealed key information until after they got paid, and then tried to pressure us into handing over even more money. Under Florida law, this is fraudulent and deceptive trade practice, and I am pursuing legal action and reporting them to have their license revoked. This is the kind of predatory behavior that could devastate elderly homeowners, young couples, and anyone inexperienced in contracting work. I refuse to let them keep doing this to people. Other contractors I’ve since spoken to said flat out: “They had to have planned this scheme from the start.” And I believe it, because there’s no way a legitimate company wouldn’t mention the need for two systems before starting the job. If you value your money, sanity, and peace of mind, do NOT do business with this company. They will overpromise, underdeliver, and drain your wallet while leaving your property worse than before. And they left heavy steel beams just hanging from the ceiling that could have literally killed someone! All we got was, ok I can come remove it. Ok and if it killed someome, then what? Frankly, they should rename themselves “NO INTEGRITY” because that’s the only honest thing they could put on their trucks!