Business Details
About
University
Brigham Young University's Office of Information Technology partners with campus departments and university leadership to improve digital experiences that affect BYU students, employees, faculty, and guests. We take our role very seriously, and work hard to improve our products, services, employees, and processes to maximize the value we provide to the university.
Location
Information Technology Building (ITB)
1388 N University Ave, Provo, UT
84604, United States
Hours
Reviews
4.6
14 reviews
5 stars
11
4 stars
2
3 stars0
2 stars0
1 star
1
- LDLexy DuncanJul 11, 20251.0I was notified via email that the Wyview student apartments would experience a 5 minute Internet outage. After several hours without Internet, my husband and I called BYU IT to report the issue. They said they would call us back and never did. The next day we called again and were bounced back and forth between several IT offices, each one claiming that it was the other's area of expertise and they didn't know anything about the issues. A ticket was only created after calling on the second day of experiencing problems, and now we are probably going to have to go all weekend without Internet. If they would just send someone to our apartment like they said they would, this issue could be resolved quickly. Very frustrating and disappointing experience.
- KBKelsey BerteauxNov 7, 20175.0BYU's IT Office is genuinely striving to improve and has made significant strides in upping its services and quality over the past several years.
- DSDavid ShepardJul 1, 20165.0BYU IT service is fantastic. they will help you out with whatever you need.