In short...
I won't be returning here.
The long story...
I've been to other locations and they were great!
This one has a great atmosphere! And a top story deck! That's cool!
I ordered using the app...so I got to put in exactly what I wanted....right?
Nah...that's not what happened.
They didn't put cheese on ANY of the CHEESEburgers.
Melty cheese makes for a good cheeseburger right?
They "fixed" it by offering me slices of cheese or taking back our burgers and putting cheese on them.
I opted for them melting some cheese onto our "cheese"burgers.
What I got, was, they added a cold slice of cheese onto our burger.
š
Well, it is what it is. Now I understand why it was so dead.
One more thing! There wasn't anyone eating there when we showed up. But every table needed to be wiped down.
40 bucks for 3 regular CHEESEburgers and 1 side of fries.
I have to say though, the ingredients are quality! The atmosphere is great!
SS
Sandi S
Oct 6, 2025
5.0
Excellent hamburger! Tasted like it just got off the grill. Fresh avocado, easy to order great Atmosphere. Good service highly recommend this place for the best hamburger in town!
KD
Keenan Dsena
Oct 4, 2025
5.0
Amazing burgers and sauce that makes the difference of a good to great burger. Best in Reno I've tried so far by a mile. Fries were really nice too.
AF
Adam Flanigan
Sep 27, 2025
5.0
I gotta say as a fairly regular customer at both the original location in Incline Village as well as the location on Robb Drive that this location is so far, by far, the best location of the 4 in all respects. The food was perfectly prepared and everything about it was top quality (Potato buns were a major upgrade). The atmosphere of the place feels modern with self serve kiosks to order from with plenty of seating (Including the Inclined seating on the roof with a fantastic view of Mt. Rose & Slide Mtn!!!) and friendly staff members who went above and beyond to improve our experience. Parking can be sort of tricky in this area for any establishment you are interested in so it's a good idea to browse your map before hand to scope out some street parking areas before you go and get caught up in the rush hour chaos. If I may pitch my two cents to management on the new self serve kiosks, I love having them however for people less technologically inclined the interface may feel a little overwhelming or crowded at first. I can't be for certain how hard it is to adjust the look of the interface but I would recommend trying to condense the 20 or so selections on the left down to a few groups that you can choose from at the beginning that lead you to more choices as you select the options / food items that you want. None the less, myself as an avid enjoyer of burgers can confidently say that Reno has a new establishment in the running for best burger in Washoe County and I highly recommend for new residents and visitors alike whom are looking for a burger (and other things) of the highest quality in the Reno / Tahoe area.
TP
Todd Powell
Sep 16, 2025
5.0
Food tastes awesome. This is a great Burger bar. It was really quiet on Monday night. The staff were very helpful and checked in at appropriate intervals. The Garlic fries are for the true coniseaur of garlic. Covered with garlic cloves and granules. It was a delight.