Hutson Inc.

3.7
152 reviews

About

Tractor Dealer
The Woodhaven Hutson location is located at 25151 Allen Rd Woodhaven, Michigan 48183. Our team is backed by years of experience and training. We service and sell a full product range of John Deere equipment and STIHL products. Hutson Inc acquired this location that was previously known as Sell's Equipment in March 2023. Visit us today! https://www.hutsoninc.com/locations/woodhaven/

Location

Hutson Inc.
25151 Allen Rd, Woodhaven, MI
48183, United States

Hours

Reviews

3.7
152 reviews
5 stars
87
4 stars
17
3 stars
1
2 stars
5
1 star
42

What are people saying?

AI-generated from customer reviews

Service Quality

Customers reported mixed experiences with service quality, with some praising quick and effective repairs, while others experienced delays and poor communication.

Customer Service

Feedback highlighted a divide in customer service, with some staff being described as friendly and helpful, while others were noted for being rude or unresponsive.

Parts Availability

Several reviews indicated issues with parts availability and ordering, leading to frustration among customers who expected timely service.

Sales Experience

The sales experience was generally viewed positively, with customers appreciating knowledgeable staff and good product selection.

Warranty Issues

Multiple customers expressed dissatisfaction with warranty service, citing long wait times and unresolved issues after repairs.
  • KF
    Keith Faust
    Oct 15, 2025
    2.0
    Parts and service are great. My tractor comes back looking new again. Unfortunately I’ve been trying to trade it in because it has more hours getting repaired due to everything breaking on it than I have on it. Not having much luck getting a call back yet. I’m trying again since it’s back in the shop with several more major and small problems. Thank god for getting the extended warranty. 1025r Update:: I received a call from the salesman (he’s the only one) about a month ago when I took my jd in to get it repaired again. I haven’t received a callback and it’s now been 3 1/2 weeks. Also haven’t heard anything from them about my tractor since it got there. I’ve now been another month without my tractor. I’m disabled and rely on it to get almost everything done when I’m able to. I can only use it when it’s not to hot or to cold outside because I have Multiple Sclerosis. I have 270 hours on it and over that sitting in the shop. I just want out of this tractor and into something else. I bought it thinking it would last a lifetime as I’m disabled. This was a huge purchase for me and I’m very dissatisfied with the help I’ve received. Promised they would do whatever it takes and 7 months later it’s still waiting. The only person helping no longer works there for some reason. He was the only person trying to help me but unfortunately someone else wasn’t doing there job. I was told when I bought it free delivery and pickup within 25 miles. Now I’m paying $150 3 times a year. Not a great investment so far. Since day 1 it had fluid soaking me. And still does. I would like to speak to the owner responding to these if possible. This is my only way to get the information to anyone that may help me with this. So if possible get my information from Woodhaven and please reach out to me directly. Thank you.
  • BC
    Brent Chandler
    Sep 13, 2025
    5.0
    I had an issue with the poorly designed hood latch on my 2024 John Deere 1025R and after discussing this with my sales person and parts and warranty team at Hutson's Woodhaven they quickly resolved my issues and took care of my tractor. Great communication and didn't hesitate to address and resolve my issue. Great experience and honest staff at Hutson's Woodhaven and they always take the time to make sure they listen to your questions and concerns you may have and take the time to answer, explain, and even demonstrate how to work your new equipment. Highly recommend shopping at Hutson's Woodhaven for your next John Deere, Stihl, or parts you may need.
  • RB
    Robert Ballard
    Jun 20, 2025
    5.0
    Went in to get my tire filled and they took care of it within minutes, 10/10 service
  • SC
    Steven Cappellino
    Jun 13, 2025
    5.0
    I had not been to this place, but brought in a chainsaw to get some work done. Ron Worley was fantastic. Literally put the thing on the counter as we talked and began looking at it, fixed it, topped up the fluids, and when I went to pay, just held out his hand for a handshake. In today's world, this just does not happen, unfortunately. But it does at Hutson's. I will absolutely be back with my mowers. Great job Ron and thanks again for your help!
  • TF
    Timothy Fuzi
    Jun 11, 2025
    5.0
    Very professional .👍