Hugo's Locksmithing & Keys Inc

4.8
376 reviews

About

LocksmithMetal DoorsVideo Surveillance EquipmentAccess Control SystemSafe & Vault Shop
Hugo's Locksmithing & Keys Inc provides commercial locksmith services, residential locksmith services, automotive, safes, electric access, doors and surveillance services to the Bay City, MI area.

Location

Hugo's Locksmithing & Keys Inc
207 S Euclid Ave, Bay City, MI
48706-2909, United States

Hours

Reviews

4.8
376 reviews
5 stars
326
4 stars
28
3 stars
13
2 stars
2
1 star
7
  • ME
    Marina Everett
    6 days ago
    5.0
    Love these guys, very professional and friendly, fast service, there hasn't been a single employee I've dealt with who wasn't knowledgeable, helpful, and accommodating. Great location too, easy to find and no trouble with parking. I originally heard of them through a referral from a car dealership, the dealership quoted me $700+ to replace a key fob without the original, Hugo's did it for $110. Truly a blessing, I went back to have them replace the locks on all entry doors on my new house. I bought locks from Home Cheapot at first, returned them because Hugo's actually had higher quality brands for less, wound up costing me only $100 more for labor on 5 entry doors, including 3 that had to be redrilled. 10/10 recommend
  • KP
    Kyle Pennell
    Oct 22, 2025
    5.0
    Highly recommend!!! I cannot believe how quick and easy it was for them to get a new FOB for our van. We were missing the key to our van (we only had one) and waiting a week for it to show up. Finally after no luck, I caved in and called Hugo's after a recommendation from Bernelis Garage. Man, am I glad I did! The service tech was out to our place within an hour and I had them make an extra one because it was such a great price compared to going to a dealership.
  • RF
    Randall Ferguson
    Oct 15, 2025
    5.0
    Very polite and fast acting staff. I was able to get in, get my key cut perfectly, and leave in a very timely mannerz and for a low cost! Thanks, Hugos!
  • AW
    Annette W.
    Oct 15, 2025
    5.0
    Josh from Hugo's, made a service call to my home today to fix a few of my locks. excellent customer service and skill! Thank you!!!
  • RT
    R C Thierbach
    Oct 10, 2025
    5.0
    I contracted with Hugo's for the installation of three new digital door lock sets. I wanted expert advice and someone that has way more experience than myself in recommending and installing what would meet my needs. I was not dissapointed. Jim arrived on time explained what and how he was going to install and was finished in much less time than I thought it would take. Jim also cleaned up the shavings and other debris, shook out rugs and vacuumed. I can without doubt recommend Hugo's for your look set needs. Thank you Hugo's!